Thursday, July 9, 2009

When the Customer is Wrong Redux

I thought I should post the fallout of When the Customer is Wrong.

I got a call from the customer today. He's upset that no-one else has pointed out the problem.

He chose to go through the documentation I sent and has put the brakes on his other plans.

We're going to save his company about $30k.

'nuf said

www.acmetechworks.com

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